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YouBookIn 3.0 due later this summer will include a drag and drop calendar. This will enable users to click and book in one easy step, and drag the appointment if they wish to move. Web based systems have many advantages, but drag and drop eluded user inrerface designers until the advent of Ajax. YouBookIn 3.0 will include click and publish, drag and drop and real time credit card processing. Watch this space.
YouBookIn will release it's latest version with a new drag and drop real time calendar. Watch this space!
YouBookIn wishes all a happy St Patrick's day. With that we also announce our intention to release YouBookIn 3.0.
YouBookIn 3.0 is a full featured package that will enable OEMs, ISVs and ISPs manage their
own booking service. If you are interested in getting on on the ground floor feel free to contact us now.
Our first post of the new year is a good time to wish our customers and partners the best for 2008. At YouBookIn we have been busy over the holiday period testing our latest feature. QuickBook has now finished quality testing and our users will now be able to make appointments faster than ever before. The concept of booking has been extended to enable multiple appointments in one booking, and multiple services in a booking. Our search algorithms allow you to request a time for more than one service with a multiple of providers and it will find and the best times for all providers. Think of the time this will save. So Happy New Year and for our customers - Enjoy QuickBook, it will appear on your screens next week.
Online booking will revolutionize the salon and spa industry in two areas!
1/ How salons improve their customer service so as to retain existing clients and maximize their potential revenue?
In a recent survey by Mintel 47% of avid and regular users (2-4 times a month) of Health and Beauty salons said they would like to have more treatments but don’t get around to organising it. This perhaps reflects their busy lifestyles. What does this mean to the spa? It’s simple, if a client can gain instant access to book 24/7, they will book more treatments. Clients will migrate to those businesses that provide a great service not only in the treatment room, but on the way in and out. That includes at the time of making an appointment. Great collaboration tools enable customer retention. Online appointment schedulers are a key aspect.
Your customers are probably busy during the day either at work or looking after the kids or both. When they have time to relax and think about visiting you, you are closed, so they think “I will do it tomorrow”. But “Tomorrow never comes” and you have lost a sale. If however you could take bookings online, they simply go on the internet and book an appointment.
2/ How salons attract new clients in an ever competitive market?
Customers are going online more and more to research products and treatments. The ability for a business to integrate with modern publishing systems, gift voucher networks and directories will be crucial to attract new customers. Salons and spas that provide real time online appointment booking systems will be able to publish interactive ads on these digital marketing channels, newsletters or beauty blogs. Again high quality brochure websites alone are not sufficient. They must include the ability to complete the transaction while the user is online.
YouBookIn innovations for 2008
YouBookIn will be extending it’s system to enable Salons/Spa’s publish their website directly from it’s application. It will include the ability for salons to create their own online communities, advertisements, blogs and announcements, all complimented by YouBookIn’s real-time interactive booking system and online appointment scheduling manager. We will be extending the credit card services to enable laser payments. Finally an online product catalogue will enable the salon to e-tail their products to their trusted customers.
Beauty Republica the UK salon product and service leader behind brands such as http://www.pharmagel.co.uk/ , http://www.supercovermakeup.com/ and http://www.iliftuk.com/ has teamed up with YouBookIn to add software services for UK salons to it's product range. YouBookIn is excited to see such a forward looking company recognise the huge opportunity to provide e-services. Contact us at http://www.youbookin.co.uk to learn more.
Wanted to put this out. Feel free to email us. We are considering deploying an advice center for our subscribers. This would take the format of a directory where we would list useful businesses and services that may add value to your operation. Take for example a call center, that could provide receptionist cover when your employees get sick. We would look at telephony systems, professional services such as accountants and lots more. If you have anything to say, leave a comment or email me.
Featured in EuropeanStartups.com
"...YouBookIn.com is a new, fast way to take and make Appointments online 24/7. They are all about 'empowering the small guy' business owners and enabling consumers to book appointments online as they want for services. It is quick to setup, affordable, and easy to use.."
Yes. YouBookIn can go beyond the realms of appointment software services. For chains, clinics or hospitals we offer a service where it can be setup as a clinical patient portal allowing feature rich single sign on capabilities. Clients or patients can have their own login, complete with YouBookIn capabilities. The clinic can continue to manage all schedules privately and use the portal for collaboration purposes. It comes complete with a content management system and a publisher allowing real time news feeds and the capability that you would expect with an online magazine. The system can integrate to business workflow systems and allow health records to be attached to provider or client. Contact us now if you would like to discuss an enterprise solution.
We are constantly amazed at the inquiries we are getting. Coming to work is so much fun. From health care companies to lifestyle, the requirements are so similar. What I enjoy most are the ones left of center. These include companies that retail entertainment services or are involved in asset management. YouBookIn has reached out across the world with clients from all continents coming on board. Keep in touch! Let us know what other applications and features you would like to see. Contact us or leave a comment!
