Tuesday, March 30, 2010

What is the best way to manage my lunch and other breaks?

This is a common question for our help desk. There are several different ways to manage breaks, which one suits you depends on your circumstances.

  • Block out personal time
    This option can be used to block a time in your diary to both internal and external bookings. (internal bookings are ones you make and external bookings are made by your clients on the internet).
    A time can be blocked for just one day or for a set time every day in a specified date range.

    If you have fixed break times and almost never change them then the easiest solution is to block that time well into the future, the dissadvantage is that you cannot then change just one day.

    Blocking a time on a day by day basis even though it is more work because it involves one entry per day rather than a single entry which repeats automatically, gives you total flexibility to adjust breaks on a daily basis.

  • Offline Facility

    Leaving your breaks offline but not blocking the time meansthat external appointments cannot be made during your breaks, but internal appointments can. This is probably the most popular solution as you keep tight control; of your schedule for external appointments but keep the flexibility to override your set hours imternally. An example would best illustrate this.

    Ciara works 9.00am to 5.30pm with a 30 minute lunch between 1.30 pm and 2.00pm.

    Setup the diary to make 9.00 to 13.00 online and 14.00 to 17.30 online.

    A client making an online appointment cannot now book an appointment during her lunch break. The receptionist can see when Ciara is off line and knows she should not normally book an appointment then, but can in case of emergency or for important clients.

YouBookIn is very flexable and offers a variety of options so you can set it up to best meet your businesses needs.
Detailed instructions on blocking personal time and in making times online/offline are given in our user manual.

Finally I would like to thank everybody who viewed our system at the Irish Massage Therapist Association AGM last week and I hpoe it is the start of a long and fruitful relationship with those of you who signed up.

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